Terms and Conditions

The terms and conditions outlined indicate the rules and regulations related to Impro Printing Ltd.’s Website and purchasing process.

When accessing this site you as the consumer/buyer accept our policies, terms and conditions. In the case that you do not accept in full, we would strongly advise you to immediately cease interaction with Impro Ltd.’s Website. To view the full terms and conditions please click here.

Click here to view our privacy policy.

Online Ordering;

    • Orders must be prepaid at the time of ordering, unless we have otherwise agreed an account with you. Payment shall be made in full, compliant with the terms of the agreed account. We reserve the right to review and/or remove accounts at any time.
      • When submitting material to our website/servers via email or online upload, you agree that the material will not contain any such material that could be deemed unlawful or otherwise unfit for publication.
      • You consent that you will use reasonable efforts to scan and remove any viruses and contaminating or destructive components before uploading/sending any content to us.
      • Once an order has been placed and artwork has been supplied, a proof of your work will be provided to you, the buyer. Once this proof has been confirmed the job is final. If the buyer wishes to make further changes to an order after proof confirmation, additional charges may be added.
      • Cancelling an order may also have additional charges associated, depending on the progress of work that has been made on the job i.e. payment may be required for plates made.



      • Delivery of the Work shall be accepted when tendered.
      • Unless otherwise agreed in writing completion and delivery times are a guide only and, whilst the Seller will make every effort to adhere to proposed timescales, time is not of the essence in any contract with the Buyer.
      • Unless otherwise agreed in writing, (in which case an extra charge may be made) delivery will be to kerbside at the Buyer’s address and the Buyer will make arrangements for off-loading and for any additional transportation to its storage facility.
      • Delivery involving difficult access and/or unreasonable distance from vehicular access shall entitle the Seller to make an extra charge to reflect its extra costs.
      • Should expedited delivery be agreed the Seller shall be entitled to make an extra charge to cover any overtime or any other additional costs.
      • All buyers who place an online order will be provided with a confirmation email of dispatch and tracking number for their goods with the sellers chosen courier. Once goods are dispatched and tracking number has been provided to the buyer, it is then the responsibility of the buyer to contact the courier with the tracking number provided to obtain further delivery information. Therefore, any additional queries after the date of the dispatch email received should be directed towards the couriers.

Privacy Policy;

      • When submitting information through our contact form and newsletter signup, we require you to provide consent for us as a company to hold your personal information. We can assure that we will not hold this information for a prolonged period and when necessary will safely dispose of this information.
      • Our users are given the opportunity to “opt-out” of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by following the unsubscribe instructions within the email or alternatively by replying to the email using the title “unsubscribe” in the subject line of the email.
      • Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, to read the privacy statements of each and every website that collects personally identifiable information.
      • This website uses Google Analytics to monitor web statistics. We reserve the right to use the information obtained in company reports and for other in-house purposes. Our website collects information such as name, email address, mailing address, telephone number, place of business if applicable, country/location, billing Information, such as credit card number and billing-shipping address.
      • We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review the company T’s&C’s page for the latest information on our privacy practices.


View the full Terms and Conditions here.